Property Services 24/7
Here at iCS we believe that we are the best in the business and we would like the opportunity to prove it to you. With over 75 years of combined experience, our knowledgeable team of licensed adjusters is capable of handling a large variety of property and casualty claims. iCS offers prompt service, quick turn around times and outstanding customer service. Nature may not have been kind to your customer, however, we will be. It is our goal to provide the highest level of customer service in the industry. We value our client's relationship and appreciate the trust they place in us. We recognize we represent the client in the eyes of their customers. We take that role very seriously.
ASSIGNMENTS - claim received by phone, fax or email
- an adjuster is assigned the claim
- an acknowledgement is sent to client with the assigned adjuster information
INSPECTION/REPORT - assigned adjuster contacts insured within 24 hours from receipt of assignment
- inspect loss within 48-72 hours of receipt of assignment
- estimate, loss report, invoice submitted to client within 5-7 days of receiving the assignment
"Customer Service is not a department...
It's an attitude"
Property |
Catastrophe